Privacy Policy

1. Information We Collect

• Account info: name, email, company, role, and authentication credentials.
• Customer data: projects, service requests, documents, certifications, schedules, and other content you upload.
• Usage data: log data, device info, IP address, browser type, and pages accessed.
• Cookies: session cookies for authentication and preferences.

2. How We Use Information

• To provide, maintain, and improve the Service.
• To authenticate users and secure accounts.
• To send transactional emails (account, notifications, password resets).
• To respond to support requests.
• To comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share data only with:

• Service providers (hosting, email delivery, analytics) under contract.
• Other users in your organization as required by the Service's collaboration features.
• Authorities when required by law or to protect rights and safety.

4. Data Retention

We retain account and customer data for as long as your account is active or as needed to provide the Service. You may request deletion at any time; some data may be retained to comply with legal obligations.

5. Security

We use industry-standard safeguards including encrypted transport (TLS), encrypted storage, role-based access controls, and audit logging. No system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us to exercise these rights.

7. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from children.

8. International Transfers

Your data may be processed in countries other than your own. We rely on appropriate safeguards for any international transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice.

10. Contact

For privacy questions or data requests, contact admin@planpreeminent.app.